CIIMAR IT HELPDESK
IT Help Desk

Hello, how can we help?

Suggested knowledgebase articles:

IT Service Availability

For making the IT service more efficient, before going to our office, you need to open a Ticket to validate the problem and if it can be solved remotely, or using our tutorials.

Before opening a ticket, always check our tutorials (links below).

TVs and Video-Projectors

>TV's Always Available on spot<

  1. "Boca da Baleia"
  2. Meeting Room on the 3rd Floor
  3. Auditorium on the 3rd Floor

For the Auditorium you need to check with us before using this equipment

Printers

If when placing the card near the printers, a code is requested, using the CIIMAR network, you must open your web browser and on the portal http://printer.ciimar.up.pt,

Click on Generate card activation code. Use this code on the printer (one time only)

Submit a ticket
Submit a new issue to a department
View existing tickets
View tickets you submitted in the past