CIIMAR HELPDESK HelpDesk Platform
Knowledgebase
Suggested knowledgebase articles:

Knowledgebase

Printers
Multimedia
Software
E-Mail
Cluster
ZOOM
WI-FI
VPN
User Accounts
  • Top articles
  • Latest articles
SPSS Install

Category: Software

For downloading the installation files, please click here https://box.ciimar.up.pt/owncloud/index.ph...

Printers - Read Me

Category: Printers

For using our Printers, you'll need a CIIMAR user account only.  Before attempting to install any pr...

MS Office Activation

Category: Software

If you experience issues with your Microsoft Office Activation, please check it's version simply ope...

ArcGIS License activation and update

Category: Software

For activating your ArcGIS Software or just update the license to CIIMAR usage, when you install the...

ESET INSTALL

Category: Software

If you need to install or update ESET Endpoint Security, please install our app using the below atta...

ZOOM Subtitles - How to

Category: ZOOM

To add automatic subtitles like live transcription, please check the attached tutorial.  (Please be ...

Wireless TV Connection - Boca da Baleia + Auditório Piso 3 (Boca da Baleia + Auditorium 3rd Floor)

Category: Multimedia

TV Samsung 85" - "Boca da Baleia" ou Auditório Piso 3 (English below)   Windows: 1. Ligar TV 2. No P...

Wireless TV Connection - Sala Reuniões Piso 3 (Meeting Room 3rd Floor)

Category: Multimedia

TV Hisense - Sala de Reuniões Piso 3 (English below)   Em anexo, podem fazer download do manual, que...

How to check Quarantined E-Mails

Category: E-Mail

CIIMAR as a robust Mail Gateway that analyses all e-mails that comes in or out of our infrastructure...

Manage your account on Password Reset System

Category: User Accounts

Password Reset (Self-Service) Este serviço permite aos utilizadores gerir as suas passwords, desblo...

How to SCAN (Best Practices)

Category: Printers

Please see the attachment 

CIIMAR E-Mail on GMAIL Account

Category: E-Mail

To be able to receive CIIMAR emails on your G-Mail account or other similar web clients here’s the c...