CIIMAR HELPDESK
HelpDesk Platform

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Suggested knowledgebase articles:

Service Availability

Before opening a ticket, always check our knowledge base below.

DON'T GO TO THE IT OFFICE BEFORE SUBMITTING A TICKET

Password Self-Service Reset

For changing your password of CIIMAR's account, please go to https://passwordreset.ciimar.up.pt

Room reservations

CIIMAR LAB RESOURCES RESERVATION AND MEETING ROOMS

TV Wireless Connection

You can use our TV's without HDMI or other cable connected to your PC. 

Please check our online tutorial at CIIMAR TV's Wireless Streaming

Submit a ticket

Submit a new issue to a department

View existing tickets

View tickets you submitted in the past

Knowledgebase

  • Top articles

SPSS Install

Category: Software

For downloading the installation files, please click here https://box.ciimar.up.pt/owncloud/index.ph...

Printers - Read Me

Category: Printers

For using our Printers, you'll need a CIIMAR user account only.  Before attempting to install any pr...

MS Office Activation

Category: Software

If you experience issues with your Microsoft Office Activation, please check it's version simply ope...

ArcGIS License activation and update

Category: Software

For activating your ArcGIS Software or just update the license to CIIMAR usage, when you install the...

ESET INSTALL

Category: Software

If you need to install or update ESET Endpoint Security, please install our app using the below atta...

ZOOM Subtitles - How to

Category: ZOOM

To add automatic subtitles like live transcription, please check the attached tutorial.  (Please be ...

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